Technical Support
Velixo Report no longer working and NX Installation Requested from side panel
Issue / Symptoms Your Velixo report has suddenly stopped working and it has been working previously. There may also be a case where it is asking you for permission to install a new Addin called Velixo NX. This will show up in the side panel. The ...
Error with Endpoint when publishing customization
Issue When trying to publish the Velixo Customization package, you receive this error message "Versions of the contract for a system endpoint cannot be created. Create a custom endpoint and give its contract another name" Furthermore - You can ...
Updating Velixo License
Issue: You need to force update your Velixo license details after a change has been made to them. Resolution: Open Excel Go to the Velixo Tab / Accumatica Tab Click Advanced > Clear Cache Close down Excel and all instances Re-open Excel to initialize ...
Issue when trying to connect to MYOB Advanced from Velixo
Issue When you are trying to connect to your instance using Velixo, you are receiving the screenshot below. This is often after an upgrade. Reason Each time a new version is release, Velixo adds additional Inquiries that are utilized for that ...
"Error! MYOB Advanced could not recognize the OData syntax."
After Velixo Upgrade to version 6, you are getting the error below when using some GI Function Queries “Error! MYOB Advanced could not recognize the OData syntax. Most likely, your filter contains a function which MYOB Advanced does not support ...
Velixo Refresh All
Using Refresh All allows you to update the data returned by the Velixo functions in your report. Velixo Reports retrieves data from your database via the database's OData feed. To speed up further analysis, you data is cached within the Excel ...